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Contents
Contents
GymMaster Manual
Contents
1 Introduction
1.1 User Notes
1.2 Getting Started
2 Main Screen
3 Members
3.1 Existing Members
3.1.1 Find Functions
3.1.2 Other Find functions
3.1.3 Access to Other Functions
3.2 Card Use
3.3 New Member
3.3.1 Entering New Members
3.3.2 Card Issue Procedure
3.3.3 Photos
3.4 Prospective Members (Sales Enquiries)
4 Programme Memberships
4.1 Entering Programme Memberships
4.1.1 Add, Save, Undo, Delete
4.1.2 Entering a Programme Membership
4.1.3 One payment can be for more than one person.
4.2 Temporary Suspension of a Membership
4.2.1 Suspend Members
4.2.2 View Suspended Memberships
4.2.3 Information on the Membership End Dates
5 Member's Account (Financial)
5.1 Charges and Payments
5.2 Automatic Payments and Direct Debits
5.2.1 Automatic Payments
5.2.2 Direct Debits
6 Additional Information
6.1 Extra details
6.2 Emergency Details
6.3 Donations
6.4 Reminders
6.5 Bookings
6.6 Correspondence
6.7 Measurements
6.8 Notes
7 Invoicing and Receipts
7.1 Generating Invoices by Batch
7.2 Generating Individual Invoices and Receipts
7.3 Receiving a Payment
7.4 Notes
8 Point of Sale
8.1 Point of Sale Standard Computer
8.1.1 Other Functions
8.2 Point of Sale Touch Screen.
9 Managing Products through POS
9.1 View POS Transactions
9.2 Managing Stock Inventory
9.2.1 View Inventory
9.2.2 Purchases
9.2.3 Stocktakes
Recording a New Stocktake
Browsing Stocktakes
Deleting a Stocktake
9.3 Changing Product Details
9.4 Product Types
9.5 POS Touch Screen Configuration
10 Programme Enrolment Status
10.1 Enrolments
10.2 Membership List
10.3 Last Visitor
10.4 Total Members
11 Bookings
11.1 Making a Booking
12 Programme Groups and Programmes
12.1 Programme Groups
12.1.1 Programme sub groups.
12.2 Programmes
12.2.1 Adding a New Programme, Editing or Deleting
12.3 Other Set- ups
13 Configuration
13.1 Config Files
13.2 Company Details.
13.2.1 Company Detail.
13.2.2 Cards.
13.2.3 Accounts.
13.2.4 Email.
13.2.5 Display
13.3 Setting up Details for your Facility.
13.3.1 Payment methods
13.3.2 Staff members
13.3.3 Donation projects.
13.3.4 Door configeration
13.3.5 Involvement types
13.3.6 Measurements
13.3.7 Reminder types
13.3.8 Open hours
13.3.9 Public holidays
13.3.10 Booking form features.
13.3.11 Sales enquiry details
13.4 Correct Payments Account.
13.5 Erase Sample Data Members.
14 Banking - Automatic Payments and Direct Debits.
14.1 Setting up banking
14.2 Setting up programmes
14.3 Setting up members for bank payments
14.4 Couples and shared payments
14.5 Import Bank Statements for Processing
14.6 Undoing bank statement imports
14.7 Export Direct Debits
14.8 History of Bank Statement Imports
14.9 History of Bank Transactions.
15 Reports
15.1 Parameters
15.2 Output as options
15.3 Report descriptions
15.3.1 Current members of a group
15.3.2 Current members of a programme
15.3.3 Membership movement statistics for group
15.3.4 Membership demographic statistics
15.3.5 Visitor usage (statistical log)
15.3.6 Expiry by group
15.3.7 Members joining programmes for group
15.3.8 Members who have not visited recently
15.3.9 Members who have not visited in a period.
15.3.10 Members who owe money (Debtors) listing for a group
15.3.11 Members who owe money (Debtors) listing for a programme
15.3.12 Birthday list
15.3.13 Income in advance
15.3.14 Facility usuage log by date
15.3.15 Expiry by programme
15.3.16 Sales report for programme group
15.3.17 POS sales report
15.3.18 Lost members
15.3.19 Peak times
15.3.20 Rejected cards
15.3.21 Reminders and goals
15.3.22 Donor report
15.3.23 Donations report
15.4 Programme Status Report
15.5 Key Performance Indicators
16 Correspondence
16.1 Send Bulk Email
16.2 Send Template Email
16.3 Mail Merge
16.4 Email Templates
16.5 Mail Merge Templates
16.6 Advanced Filters
16.7 Email Settings
16.8 Clear Print-id Flags
17 Membership Cards
17.1 Gym Entry Notification
17.2 Smart cards
17.2.1 Issuing cards
17.3 Barcode cards
17.3.1 Issuing barcode cards
17.3.2 Preprinted cards
17.3.3 Printing your own barcodes
18 Barcode Reader
18.1 Keyboard wedge Barcode Readers
18.2 Manual Keyboard Wedge Barcode Reader
18.3 Automatic Keyboard Wedge Barcode readers
18.3.1 Manhattan barcode reader
18.3.2 Other Readers
18.4 Serial Barcode Reader
18.5 Writing Barcodes
19 Installation
19.1 Software and Hardware Requirements
19.1.1 Hardware requirements
19.1.2 Operating systems requirements
19.1.3 Graphics card and screen resolution
19.1.4 Networking
19.1.5 Firewalls
19.2 Installing Gymmaster Lite
19.3 Installing GymMaster Full
19.4 GymMaster Regular Updates
20 Backup and restore databases
21 Export Data to Spreadsheet
22 treshna Enterprises Support
23 Date Updated
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