Card Readers.

• There are options to configure the way in which cards are handled. The configuration decides how cards are to be treated on presentation and controls Pop Up signals.

Cardreader Hardware Setup

1. Click on Cardreader Hardware Setup and a screen opens to set up readers and locations.
2. Check with Treshna on installation if there are to be multiple entry or exit points. The correct settings need to be entered in this screen.

Setting up Card Reader

1. Click on Card Reader Hardware Setup and a screen opens to set up readers and locations. (This is located via Setup Open General Configuration Card Readers)
2. Ensure correct Device is selected (Type of Card Reader) The small black reader is under the heading of ASCII. Otherwise leave on Auto-detect (only top 3).
3. Ensure COM Port is set to auto-detect.

Problem solving:

• Issue not Auto-detecting COM port.

1. To solve: Computer Control Panel System Hardware Device Manager. If unable to locate you are probably using Windows 7.
2. For Windows 7 go to http://pcsupport.about.com/od/windows7/f/open-device-manager-windows-7.htm or google Windows 7 and Device Manager.
3. Select - Ports (COM &LPT) once menu expands should be a device in sub menu take note of COM Port number should appear as (COM #) after the device description. e.g. Prolific USB-to-Serial Comm Port (COM 8)
4. Return to card reader hardware setup and change COM Port from Auto-detect to now identified COM # in previous example would select COM 8. Click okay, click okay again in GymMaster Configuration
5. Pop-up should appear informing you that GymMaster Needs Restarting click Close. Gym Master will close and another pop-up should appear ``Do the update now and restart GymMaster'' click Yes.
6. To test wave the RFID tag or card over the reader multiple times.

The Doors in Building is used to set up the controlled doors.

1. You may just have reception or you may have additional doors that are controlled by card readers. You also may have an exit only door.
2. After entering details of a door click on save.

Time out between swipes.

1. Time out between swipes is set in hh:mm:ss This means that if a card is swiped more than once within the set time lapse, it will not record another visit or deduct again from a concession card. This avoids accidental concession deductions if it has been set at say 5 minutes. It does mean that if 2 deductions are to be taken from a concession card (2 people using) this may have to be deducted manually from the member's file or the lapse time set for say 15 seconds and staff made aware of this.

Facility access for members. (Pop up warnings etc)

1. Warn if Owing Exceed is a dollar amount that will generate a Pop up warning on presentation of a card where more than that amount is owed. You may set this at $1 so that a warning is triggered for all debtors.
2. Stop if Owing Exceeds $ gives a pop up warning but also rejects the card. You can set this for immediate effect or allow some days of grace.

Open Hours

1. This will open a screen that enables you to set your standard opening hours for each day of the week. If you have some memberships that are related to Off peak hours, these times can also be set up. Enter any changes in the bottom half of that screen.
2. Public Holidays enables you to set any holidays that you will be closed.

Grace Days

1. Grace days for expired memberships means a number of days can be set up before a card is denied for expiry. This is particularly relevant if there is say a weekly AP membership and there is a delay for a day before data is updated from the bank.

Member Visit Happiness.

1. Indicates member attendance status by 3 stages from a smiling to sad face appearing on member records.
2. Set the Happiness Time Frame which is the period over which the happiness changes are registered. The default is 1 week.
3. Happy Visit Threshold lists the number of visits in the chosen Time Frame that are needed to keep the happy status. An increase in visits on past record even if less than threshold will give smiling face.
4. The Sad Visit Threshold defaults to indicate less than 1 visit in the Time Frame drops status.
5. Use Rate of Change box to be ticked if you want the indicator face to appear on the member file.
6. Change Threshold is set as a default of 1 which indicates 1 visit in Time Frame can change status subject to previous rules.ekly AP membership and there is a delay of a day before data is updated from the bank.

Membership Cards

1. Cards Issued opens up a card number list and who holds them. From there by highlighting a number and member can go direct to the member's record, delete, update or reset counter.
2. Memberships that Issue Cards lists Programme Groups showing if they have been set up to automatically issue cards and if they are historical. Normally set up under Programme Groups configuration but can also be done from here.

Members Check In

1. Show amount owing if box ticked will mean that the pop up screen on a member checking in will show the amount owing.
2. Show visitor statistics will

Pop Up Hardware Settings

1. Enables you to define how the pop up screen on member check in works.
2. The display time is set in milliseconds so 13000 is 13 seconds. Under Linux this does not work and will use a 4 second by default.

Membership Cards with Barcodes

1. Generated barcodes prefix allows you to customise the symbols that are written to the cards that you issue. The barcode written to the card will consist of the symbols entered here followed by the barcode number. Changing the value here will not make old barcodes invalid, but will effect the content of newly issued barcodes. The purpose of this is to allow you to have barcodes that are different from those issued by others (like video-ezy, subway, fly-buys etc...) The automatically set print card gives you a control over when GymMaster sets the print card checkbox for a member.