Suspension of a Membership (Freeze)

• There is a facility in Memberships to temporarily suspend a membership (eg in hospital) which effectively lengthens the membership by the days suspended. For an open ended membership on AP, DD etc it will not charge for the period of the suspension or will charge at the input reduced rate. A financial adjustment can be made through the Make Account Adjustment under Members if required. The freeze period can be subsequently amended.
• The Ongoing Fee function should only be used if there are ongoing charges for the membership being suspended.
• Complete cancellation of a membership is also possible.