Getting Started

1. You may have downloaded the trial version from the web which can be used to introduce yourself to the programme. When you purchase we will send a disk for the version you have purchased.
2. Download the disk and it will have the sample data and manual. Play with the sample version to get familiar with the programme. The manual is under the help section. Start with entering members and memberships etc. The operational parts for front desk are in the earlier part of the manual and set up etc in the latter part.
3. When you open GymMaster it will start with a news page on GymMaster updates. You can email treshna from there about any news items, delete the current item or move to the next news item. Click OK to clear news screen. After closing this screen it can be accessed again through Help on the top menu bar then Show all GymMaster News.
4. This will leave you on the dashboard screen headed Welcome to GymMaster. This is the main menu for accessing key function groups.
   
5. From the Dashboard you can choose Open the Member Window or Find a Member. The Members screen has the Member Details and information relating to a member and that person's memberships. This is the screen that front office staff (receptionists etc) will primarily use.
6. The Dashboard provides a short cut to Bookings, Point of Sale and Sales Enquiries which can also be accessed from icons on the member page. Management functions including tasks to be done, banking, reports, graphs and gym setup are shown on the menu beside the dashboard.
7. In Members, play with the data and when you are reasonably familiar with the function, erase the sample members. The function to do this is found in the Dashboard screen under Configuration on the top menu bar.
8. You will now be left with the sample set up back office data plus any members you have entered. Now is the time to customise the set up to meet your requirements starting from Programmes which is section in the manual. From the Dashboard choose GymSetup from the left hand menu. This will enable you direct access to the various set up functions. If you hover the mouse over the buttons it will describe their function. Work through the set-ups, ignore what you don't need and contact treshna if struggling. In the manual, Member refers to the name address etc in the top half of the member screen. Membership is the lower half and refers mainly to the programmes the member has joined and the related accounting. In Programme set up check the manual for definition on dates and descriptions for APs and DDs memberships.
9. Once your configuration has been set up, begin entering members, starting with those where payment is made in full then moving to the slightly more complex APs and DDs. You may have paid treshna to migrate the bulk of your records from your old system to GymMaster.
10. We suggest you initially concentrate on using the functions that you have used with a past system or that are essential for your operation. Once familiar you can commence using other functions such as Bookings, Point of Sale, Bank interface, Messaging etc.
11. When training staff, don't confuse them with training about areas they don't need to be aware of although a brief overview can be helpful. Stick to their function at least initially. As with all new systems, speed improves impressively with practice as actions become automatic.