Business Computer Support Christchurch
Our experienced computer support team can ensure that an investment as important as your IT infrastructure is both robust and comprehensive.
In todays business climate it is vital to keep up with the fast-paced development of computing technology. Your company can not afford downtime, nor can there be an out-of-control budget. At Treshna we pride ourselves on our efficient service, our highly competitive pricing and our ability to consistently stay ahead of the technological crowd.
Why Choose Treshna as your Business Computer Support Service
We are the open source and Linux software specialists.
As well as supporting and integrating with Microsoft and other software, we separate ourselves from other IT consultancy companies by offering expert support and development for Linux and open source software. We specialise in using software that is free, readily available, and fully adaptable to your needs - saving you the cost of expensive licensed software while giving you the software capabilities you really want.
With 15 years of experience in the IT industry, Treshna will add it's combined technological know-how and experience to your business. We have expert technicians on call as well as an innovative team of information systems architects, software developers, network administrators, electronic engineers and IT consultants to meet your needs.
While we have a large team, we endeavour to ensure that you always deal with the same Treshna consultant. This gives you continuity when dealing with Treshna, and also the peace of mind that there is someone who understands your business and needs.
We provide IT support in many countries including New Zealand and Australia. The majority of our work is level 3 tier support for other IT companies.
- Server install and maintenance
- Complete one-stop shop for IT solutions with software development, web design and hosting services provided
- Routers, Wireless and Network infrastructure design and installation.
- Cloud, Android and Tablet support
- Regular on site check ups
- Outsourcing of IT help desk.
- Support team located in Christchurch, with on call after hours staff
- All levels of remote support
We provide the best quality hardware and software to provide you with the latest and most dependable systems, while keeping costs down.
Our professional and cost effective solutions include
Treshna provides cost effective solutions that will increase productivity and efficiency by building and managing servers to manage your core business applications. We know that having a network running properly is of vital importance, which is why we build servers of a high quality and perform installations seamlessly.
We offer a complete range of server services including:
- Samba File Server
- Web Hosting Server
- Backup Server
- Active directory user accounts
- Apache Web Hosting
- Database Server
- Server installations and upgrades
- Server migrations
- Backup and disaster recovery solutions
- Supply of brands such as IBM, Asus & HP
Let us manage your servers, so you can focus on your core business.
At Treshna we offer remote support for your servers and workstations. A live Internet connection is all that is needed and we can provide support, in real time, anywhere within New Zealand or overseas.
Remote support is suitable for satellite sites. While we offer on-site support, we can also support branches that require longer travel time. Minimizing travel time will reduce costs as well as increase productivity.
Remote support can be provided for both Linux and Windows operating systems.
Remote support has many advantages:
- Real time support a phone call away
- Fast response, regardless of location
- Improved efficiency for your business
- Help and support without complications
- No unnecessary travel time
Please note a broadband connection is recommended for a speedy service.
For support the client needs support software to be installed. This can be downloaded here:
Microsoft Windows – Download now
Linux – Download now
Remote IT support results in quicker and cheaper service.
When you rely on an external provider to support your IT infrastructure you can focus on your core business.
A service level agreement (SLA) outlines the level of service and the response times we will meet to service your network. Depending on the amount of downtime you consider acceptable, the SLA can be designed to meet your needs.
The SLA benefits you because there is:
- A written agreement between both parties on our service level
- On site Technician available to SLA time frame
- Worry free service
- Help is a phone call away
- Clarifies the cost
- Better control of your IT
Preventive maintenance is an important factor of a network which is often ignored or low importance. Pro-active maintenance reduces or eliminates the disruption that comes from responding when things go wrong.
Preventive maintenance has many benefits:
- Saves time and money
- Prevents data being lost
- Improves network performance
- Keeps you up to date with new technologies
We fix the network faults, not work around them
Its amazing how people can live with sub standard networks. Regular internet outages, applications crashing randomly, and slow open/save times for files. Often the cause of the faults can be something simple like a dodgy cable, or a faulty switch.
Rebooting of equipment to resolve the problem isn't a long time solution. If you have to reboot some equipment it means the equipment is likely faulty and needs replacing. Testing of networks is straightforward, and solves so many annoyances for staff
Preventive maintenance, keeping your network in good shape.
Security management & prevention
The security of your network is a vital part of your business, and your sensitive information should be kept within the walls of your domain.
We take security seriously, and to ensure your network, servers and workstation are out of harms way, we offer a unique insight to how a network should be secured. We offer the latest in protection which includes:
- Hardware firewalls to control what goes in & out
- Anti-virus & anti-spyware for workstations and laptops
- Staff education in do's and don'ts of network security
- Regular security checks as part of the SLA
- Independent security advisors on request
Let us worry about the security of your network, so you do not have to.
The team at Treshna know a dependable backup solution is vital, so we offer a range of backup packages to suit your needs. This can be a simple backup workstation for your small business to dedicated backup servers for mission critical data.
We implement these solutions so your business data will remain safe in the event of a hardware or software failure.
Our different types of backup solutions include:
- Files can be restored from backups. This protects files even if accidentally deleted or through a hardware malfunction.
- Your company's data will be protected in the event of a complete breakdown; such as theft, fire or hardware faults. Your files will be restored to their last known state from the backups.
- Backup's can be located both on or off-site, depending on the level of security you find necessary.
- We will customize a backup package to suit your needs.
If you want to feel safe, knowing your data is backed up, call us and let us ease your mind.
At Treshna we are a one-stop shop for all your hardware and software requirements.
Through our numerous suppliers we can provide you the latest in products and best advice. We can recommend hardware and have a quick turn around time for quotes.
We specialize in customized workstations and servers. No longer do you need to compromise by purchasing pre-built, off the shelf machines that cannot be easily modified. We provide computers fully customized to your unique needs, whether you require 1 or 100 machines.
Some of the brands we supply are:
- Cisco
- IBM
- Lenovo
- HP
- Asus
- Microsoft
- Nod32
- Many, many more
Gives us a call for a competitive quote
Testimonial
I am really pleased with the quality and speed of response from Treshna. We provided a brief description of the task and they simply did the job!
- Quick Links
EPIC Sanctuary,
78-106 Manchester Street,
Christchurch 8011,
New Zealand